PRIVACY POLICY
Locatwork and its affiliated companies are dedicated to safeguarding the personal information of users. Please carefully review this Privacy Policy ("Policy") to comprehend how Locatwork ("Locatwork," "we"), processes personal information. This Policy outlines the processing of personal information for users and other visitors exploring the Site ("users") in relation to the Site and other services provided by Locatwork, along with the privacy practices applicable to affiliates, influencers, and other collaborators.
By accessing or utilizing www.locatwork.com, the Locatwork mobile app, or any associated sites, applications, services, and products, or any other Locatwork-operated website linking to this policy (collectively, the "Site"), and by registering for a Locatwork account or our affiliate, influencer, or similar program, you acknowledge that you have read and comprehended this Policy. This Policy may undergo periodic changes; any modifications will be posted on this Site. Additionally, we will take necessary steps, as mandated by applicable law, including notifying you of substantial changes. Changes to this Policy are effective as of the "Last Updated" date indicated. We recommend checking the Policy periodically for updates or modifications.
- DATA COLLECTION:
- Information Provided by You: When you register on the Site, utilize its features, complete forms, participate in skill tests or surveys, sign up for events or newsletters, collaborate on the Site, or register for our affiliate, influencer, or similar programs, we request you to furnish or collect personal information. This includes a valid email address, login details, name and username, profile details (such as picture, education, profession, and expertise), physical address or billing information, telephone number or other contact details, date of birth, transactional information, payment information (such as your payment method and credit card number), taxpayer information and forms details about other social network-linked accounts, information about your listed gigs, orders, purchases, and transactions, ratings and reviews, user-generated content, and files uploaded by you to the Site. We also collect additional authentication information, such as copies of your government-issued ID, passport, or driver's license. Additionally, we gather and process information from your communications with Locatwork, as well as any posts on our blogs or forums and your interactions with other Locatwork users.
- Automatically Collected Information: We collect information as you access, browse, view, or use the Site. This includes details about transactions and communications with other users, your searches, visited pages, browsing history, and actions on the Site. We collect and process information related to such usage, including geo-location data, IP address, device and connection details, operating system, session duration, language, currency, keyboard settings, browser information, web log information, and URLs of web pages you viewed or engaged with before or after using the Site. Additionally, we collect and process information related to the use of cookies and similar technologies.
- Impression Reporting: To enhance your online experience, we have implemented impression reporting. While you view our ads, we collect user Global Unique Identifier, HTTP request data (user agent, IP, host, URL, country/continent from which the request is made), browser information, device/operating system/operating system version.
- Information Received from Third Parties: We obtain information from third-party vendors and other commercially or publicly available sources, including:
- Third-party vendors providing data to supplement the information we collect, such as fraud and security warnings for risk assessment efforts.
- Enrichment service providers offering information about your organization and job title to personalize your experience.
- Advertising and marketing partners to manage and measure campaigns.
- Information from third-party services if you link, connect, or log in to your account using these services (e.g., Google, Facebook, LinkedIn).
- If you invite contacts from your Google Workspace directory, we can view contact details, subject to your Google Workspace permission.
- Information integrated into your account from third parties or through account integration with third-party systems, tools, or products.
- Limited information received if you are invited to Locatwork by another user (e.g., through collaboration tools or referral programs).
- We combine this personal information with automatically collected data or information from other companies for the purposes outlined in this Policy.
- LEGAL GROUNDS FOR PROCESSING YOUR PERSONAL INFORMATION:
- Under applicable laws, the processing of your personal information must be justified by a "lawful ground." In most cases, the processing is justified based on the legal grounds that:
- You have provided consent for the specific purpose of using your personal information.
- Our use of your personal information is necessary to perform a contract or take steps to enter into a contract with you, such as providing services you've purchased.
- The processing is necessary to comply with relevant legal or regulatory obligations, such as fraud prevention.
- The processing is necessary to support our legitimate business interests, subject to your overriding interests and fundamental rights, and conducted in a proportionate manner.
- UTILIZATION OF COLLECTED INFORMATION:
- We will use your personal information for the following purposes:
- To provide you with quality service, ensure security, operate the Site, fulfill our obligations to you, and enhance, improve, and personalize our service. This includes activities such as verifying your identity, setting up your account, logging your activity, enabling communications, providing customer support, and occasional contact.
- To ensure marketplace integrity, prevent fraud, and maintain a safe environment. This involves monitoring and preventing fraudulent and inappropriate activities, ensuring content integrity, conducting security investigations and risk assessments, verifying information, enforcing our Terms of Service, and complying with laws.
- To contact you as per your request or approval, or as allowed by this Policy.
- To promote and advertise the Site, our services, and the Locatwork marketplace. This includes sending direct marketing messages, showing information of interest, organizing referral programs, contests, or promotional activities.
- To maintain appropriate business records and comply with lawful requests by public authorities and applicable laws and regulations.
- We will seek your consent before using information for purposes other than those outlined in this Policy.
- We use your personal information to send direct marketing communications about Locatwork's products, services, or promotions that may interest you. This may occur through email, post, SMS, telephone, or targeted online advertisements.
- Our processing for marketing purposes is based on legitimate interests, your consent, or other legal bases permitted by applicable laws. You have the right to opt-out of direct marketing at any time, either through the provided opt-out link or by emailing support@locatwork.com.
- We take measures to limit direct marketing to a reasonable level, sending communications we believe are of interest or relevance based on the information we have about you.
- DURATION OF PERSONAL INFORMATION RETENTION:
- Our standard practice involves retaining personal information only for the duration necessary to fulfill the purpose for which it was collected. However, in certain situations, we may keep your personal information for extended periods. Personal information is retained for the following reasons:
- As long as necessary and pertinent to our operations, ensuring an accurate record of your interactions in case of complaints or disputes.
- Regarding personal information from closed accounts, we retain it to comply with applicable laws, prevent fraud, collect outstanding fees, resolve disputes, troubleshoot issues, assist in investigations, enforce our Site terms, and take other lawful actions.
- To fulfill statutory or other obligations to which Locatwork is subject.
- If required to preserve evidence within the statutes of limitation.
- CHILDREN:
- This Site is available to users aged 18 or older and legally able to enter into binding contracts. Minors aged 13 to 18 are allowed to use the Site with an account owned by a parent or legal guardian, granted proper permission. Users under 13 are not permitted to use the Site or Locatwork services. We do not knowingly collect personal information from children under 13. Parents and guardians should supervise their children's activities. If we discover information from or about a child under 13, we will promptly delete it. Contact us at support@locatwork.com if you suspect such information exists.
- SHARING PERSONAL INFORMATION WITH THIRD PARTIES:
- We share your personal information with third parties according to the following:
- With other users and Site visitors: Your username, country, and additional activity-related information are made public once you register. Be aware that certain information, such as your username and profile, is publicly displayed. Shared information with Sellers or other users is at your own risk.
- With users you interact with: Personal information is shared to facilitate interactions between users, limited in scope to enhance services and user experience.
- With Service Providers: Personal information is shared with service providers for Site operation, account management, and ancillary services. We ensure third parties safeguard personal information in line with applicable legal requirements.
- For legal reasons: Personal information is shared with law enforcement, public authorities, or others in response to subpoenas, court orders, or regulatory requirements.
- For payments and fraud detection: Personal information is shared with payment processors and fraud detection agencies to facilitate payments, secure the Site, and protect against fraud or unauthorized transactions.
- With social media partners: Limited personal information is shared with social media platforms and marketing partners (e.g., Facebook, Google) to promote our services or the Locatwork marketplace.
- With corporate affiliates: Personal information is shared with Locatwork's corporate affiliates for business operation, service provision, fraud prevention, promotion, and other specified purposes.
- In the context of a corporate transaction: Personal information may be disclosed during business transitions like mergers, sales, or acquisitions, ensuring a smooth transition of assets or business operations.
- COOKIES:
- We utilize cookies and similar technologies (web beacons, pixels, tags, and scripts) to enhance and personalize your experience, deliver our services, analyze website performance, and for marketing purposes. If the use of cookies involves processing your personal information, this Policy applies. Our cookies fall into categories such as "essential cookies," "analytics cookies," and "marketing cookies."
- EXTERNAL LINKS:
- The Site contains links to third-party sites, and when you navigate to these sites, any data you provide and its use by the third party are beyond Locatwork's control and not governed by this Policy. Review the privacy policies of each visited site, as this Policy exclusively covers personal information collected by our Site. If you upload content to a social network and tag the Site, your submission is subject to the social network's terms of use and privacy policy, not under our control. Review these terms before submitting any personal information.
- SECURITY:
- To safeguard the Site, our services, and personal information from unauthorized access, loss, misuse, alteration, destruction, or damage, we employ technical and organizational measures. Industry-standard technologies and internal procedures are implemented for this purpose. We also ensure that any third party handling your personal information contractually guarantees confidentiality and data integrity in a secure manner. While we strive to protect your data during transmission, the internet's inherent nature means complete security cannot be guaranteed. Once we receive your data, strict procedures and security features are employed to prevent unauthorized access. Users who register on the Site commit to keeping their password confidential and not disclosing it to third parties. Additional details about our data security practices are available upon request.
- SPECIFIC TERMS FOR EU, EEA, AND UK USERS:
- This section of the Policy is relevant to you if you are located in the European Union (EU), the European Economic Area (EEA), or the United Kingdom (UK).
- According to applicable EU regulations, you possess the following rights regarding your personal information:
- Obtain information about how and on what grounds your personal information is processed and request a copy.
- Rectify inaccuracies in your personal information.
- Erase your personal information in specific instances, such as when it is no longer necessary, you object to processing based on legitimate interests, you withdraw consent, or you believe the data is unlawfully processed.
- Restrict processing of your personal information in circumstances like contested accuracy, objection to erasure, no longer needed for the original purpose, or pending consideration of your objection based on legitimate interests.
- Object to decisions based solely on automated processing or profiling.
- Request a structured, machine-readable copy of your data provided with consent and ask us to port this data to another data controller.
- Obtain a copy of or access information about the safeguards under which your personal information is transferred outside the EEA.
- Under specific conditions, you may have the right to object, based on your particular situation, leading us to cease processing your personal data. Additionally, for personal data processed for direct marketing purposes, you can object at any time, leading us to stop processing your personal data for such marketing, including related profiling.
- To exercise your rights, please contact us as indicated in the "Contact Us" section.
- Furthermore, you retain the right to file a complaint with a data protection supervisory authority. Note that the right of access and the right to erasure are not absolute and may be restricted by the interests of other individuals according to local laws.
- To confirm your identity and enhance security, we may request additional data before disclosing requested information. In compliance with applicable laws, we reserve the right to charge a fee. Requests jeopardizing others' privacy, being extremely impractical, or violating applicable laws will be declined. Also, certain personal information may be retained for a limited period for record-keeping, accounting, and fraud prevention, as permitted by applicable laws.
- SPECIAL PROVISIONS FOR US RESIDENTS:
- This section of the Policy is applicable if you are a resident of the United States, depending on your location and subject to specific exceptions.
- Over the last twelve (12) months, we have gathered personal information from users across the following categories:
- Information voluntarily provided by you to Locatwork, including identifiers and personal details such as name, addresses, online identifiers, email addresses, passport or driving license numbers, social security numbers; characteristics of protected classifications, like gender; facial image; audio, electronic, or similar information; professional or employment-related information; education information; commercial information; and audio or other sensory information if you provide audio-based services on Locatwork.
- Information collected when using Locatwork, including identifiers and personal information such as online identifiers, IP addresses, access device and connection information like browser type, version, and time zone setting; commercial information such as products or services purchased; internet or other electronic network activity information including log-in and log-out times, session durations, uploaded and downloaded content, viewed web pages, or specific content on web pages; and location information.
- Information collected or received from third parties such as service providers, advertisers, and third-party accounts linked with Locatwork, including identifiers and personal information, professional or employment-related information, internet or other electronic network activity information, commercial information, and location information.
- Inferences drawn from the above information to create a profile about you.
- The collected personal information is utilized for the business purposes outlined in the section titled "Utilization of Collected Information" of the Privacy Policy. We may disclose these categories of personal information to third parties for business purposes, as detailed in the "Sharing Personal Information with Third Parties" section, within the preceding twelve (12) months.
- As an individual, you have the following rights, subject to specific exceptions, concerning personal information related to you:
- Right to request access to the personal information collected in the past 12 months.
- Right to request the deletion of personal information under certain circumstances.
- Right to correct personal information.
- Right to opt out of selling personal information.
- Right to opt out of targeted advertisements.
- Right not to be discriminated against for exercising your rights.
- Right to submit requests via an authorized agent, subject to specific requirements.
To make these requests, open a Customer Relations ticket. For Locatwork Workspace users, contact us at support@locatwork.com. Verification will be performed using associated account information, and government identification may be required.
- UPDATING PERSONAL INFORMATION:
- We ensure the accuracy and currency of collected personal information and provide opportunities to update it via account profile settings. If you believe your information is incorrect, contact us immediately, and we will investigate and correct inaccuracies promptly. Updating may require identity verification. For difficulties in deleting personal information, contact Locatwork's Customer Support.
- CONTACT US:
To exercise your rights or for inquiries, open a Customer Relations ticket. Contact us at support@locatwork.com.